Delivery Policy – Lysand Pro
Below are the delivery terms for the lysandpro.com online store, compliant with the Polish Consumer Rights Act (Dz.U. 2020 poz. 287, as amended) and EU Directives 2011/83/EU and 2021/1159/EU (VAT OSS).
Delivery in Poland
Delivery in Germany
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Processing Time: 2-7 business days from payment confirmation, depending on the carrier.
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Delivery Methods:
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Delivery Costs:
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DE Standard (0-2 kg): 15.00 €.
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DE XXL (2-40 kg): 25.00 €.
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DE Free (orders from 600.00 €): Free delivery.
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Shipment Tracking: A tracking number will be provided via email after shipment.
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Notes:
Delivery in Other EU Countries
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Processing Time: 3-7 business days, depending on the country and carrier (e.g., DHL, UPS).
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Delivery Methods and Costs:
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EU Standard: For packages weighing 0-2 kg, 70.00 PLN (converted to the recipient’s currency).
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EU XXL: For packages weighing 2-40 kg, 120.00 PLN (converted to the recipient’s currency).
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EU Free (orders from 600 €): Free delivery.
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Shipment Tracking: A tracking number will be provided via email after shipment.
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Notes:
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Prices are quoted in Polish zloty (PLN). Payments in euros (€) are converted at the current Shopify exchange rate.
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VAT is calculated in accordance with the VAT OSS procedure for the destination country.
Contact
For any questions regarding delivery:
Email: info@lysandpro.com